Supportive Housing

The Social Service Department provides supportive housing services to all residents within RiseBoro's eight HUD Section 202 senior citizen housing developments in addition to several family buildings throughout our housing portfolio, many of which house veterans and those who are formerly homeless.

All RiseBoro Social Services senior clients receive supportive housing and case management services and are encouraged to participate in social programming and building community life to reduce isolation and foster greater relationships with neighbors and program staff. Social programming includes birthday and holiday parties, health and wellness workshops, as well as weekly yoga, computer, art, English, and movement classes. Health services including workshops, seminars and free health screenings are provided on a monthly basis.

A crucial factor of the Supportive Housing Services provided by RiseBoro is the coordination of social services. Each building has its own bilingual Service Coordinator who maintains frequent communication with every tenant through friendly visits to their homes and regular telephone reassurance. Service coordination includes:

  • Outreach and isolation intervention through home visits (called "friendly visits") and regular telephone contact (called "telephone reassurance")
  • Escorts to medical appointments/certifications
  • Crisis intervention
  • Enhanced individualized case management
  • Benefit entitlement assistance and advocacy, including applications, re-certifications, and fair hearings
  • Advocacy with outside providers and public and private agencies
  • Referrals to medical professionals, legal aid, and public entities
  • Linkages to, and advocacy for, tenants and their families

Supportive Housing Services for Families provides services for formerly homeless families and veterans that reside throughout RiseBoro's housing portfolio. The Service Coordinators working with these families take on a holistic approach to service delivery, working with the family to develop a plan that helps meet each individualized need, which may include:

  • Individual case management, focusing on the preservation of housing stability 
  • Brief counseling, crisis intervention and referrals for further counseling
  • Home visits (called "friendly visits) and regular telephone contact (called "telephone reassurance")
  • Benefit entitlement assistance and advocacy, including applications, re-certifications, and fair hearings
  • Employment and education services
  • Eviction prevention
  • Mediation and assistance obtaining legal consultations
  • Referrals to community and partner agencies: and,
  • Any other appropriate interventions

Computer classes are held to help program participants hone their skills in preparation for employment with a strong focus on job searches and resume writing. Classes focus on teaching adults how to navigate the internet, type, and use computer software. The Social Services department also provides an assortment of community educational workshops to address the variety of issues that families face today. Workshops include but are not limited to:

  • Parenting classes
  • Health, safety and nutrition awareness
  • Money management
  • Tenant's rights and responsibilities
In the Community
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